Wednesday, April 16, 2008

MH - Malaysia Hospitality

That is what was claimed, but how true? Sad to say, not very true for me as i tried to call their hotline for several times, put on hold while waiting for the telephone operator to pick up the call when i tried to book my flight back from Kuantan to KL on last Saturday and Sunday.

But to no avail, after waiting for about 20 minutes on each of the calls, there was still no pick up and only listen to the retarded voice on the call. So stupid, luckily i could use the speakerphone to make that call, at least i need not hold on to the phone while waiting for 20 minutes for each of the call, for about 4 or 5 calls that i have made. The time that i made the calls were late night, soon to midnight and also in the early morning of Sunday like about 2am. I am really wondering who is calling into the call center to jam up all the phone lines or there would only be one operator for the whole night with all 50 phones ringing? Gosh, i would never know of the answer but guess the service quality is poor.

Imagine how much i have spend to call that number, waited for so much of time and eventually not manage to even get my flight ticket booked. Why bother to have that number in the first place? Crap...

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